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Case Manager (Contract)
Berkeley, CA · HealthcareCase Manager (Contract)
Position Summary:
As a member of an Integrated Dual-Diagnosis Treatment (IDDT) clinical case management team, the Case Manager plays a critical role in supporting a client’s progress as they move through the stages of recovery, and assists them to transition from the behavioral health care system. The Case Manager is responsible for establishing contact with newly referred clients and developing a collaborative relationship that will facilitate their participation in treatment. The Case Manager is responsible for maintaining consistent contact with clients, deepening the treatment relationship, assisting clients to identify life goals and linking them to community resources that can support their wellness and recovery. The Case Manager needs to have the skills, knowledge, and ability to shape an effective working alliance, foster hope, build motivation, assess pressing needs, identify barriers to treatment, and link clients to resources to meet their basic needs. The Case Manager must demonstrate the knowledge and clinical expertise to teach clients the skills that will support recovery and enable them to successfully pursue their goals and to provide clients with regular coaching to apply these skills in their daily lives. Successful candidates will be knowledgeable and experienced in employing intervention strategies using motivational interviewing, harm reduction and abstinence-based models of treatment.
Qualifications:
Required:
Essential Functions/Skills:
Position Summary:
As a member of an Integrated Dual-Diagnosis Treatment (IDDT) clinical case management team, the Case Manager plays a critical role in supporting a client’s progress as they move through the stages of recovery, and assists them to transition from the behavioral health care system. The Case Manager is responsible for establishing contact with newly referred clients and developing a collaborative relationship that will facilitate their participation in treatment. The Case Manager is responsible for maintaining consistent contact with clients, deepening the treatment relationship, assisting clients to identify life goals and linking them to community resources that can support their wellness and recovery. The Case Manager needs to have the skills, knowledge, and ability to shape an effective working alliance, foster hope, build motivation, assess pressing needs, identify barriers to treatment, and link clients to resources to meet their basic needs. The Case Manager must demonstrate the knowledge and clinical expertise to teach clients the skills that will support recovery and enable them to successfully pursue their goals and to provide clients with regular coaching to apply these skills in their daily lives. Successful candidates will be knowledgeable and experienced in employing intervention strategies using motivational interviewing, harm reduction and abstinence-based models of treatment.
Qualifications:
Required:
- Must have experience in meeting ONE of the following categories:
- AA degree and six years of experience in a mental health setting.
- BA degree and four years of experience in a mental health setting.
- A certification in Alcohol and Drug Abuse Studies (CATC, CADC, or CODC)
- Masters plus 2 years of experience in a mental health setting.
- Must have experience working with adults with serious mental health symptoms and co-occurring disorders.
- Must have a vehicle to use for work duties (e.g., be comfortable driving to and from client residences), a valid California Motor Vehicle Operator’s License, and automobile insurance.
- Must demonstrate an ability to work both independently and collaboratively as a member of a treatment team.
- Must be able to maintain a flexible work schedule in accordance with client and program needs.
- Must have strong organizational skills, as well as, the ability to effectively prioritize competing demands and to meet deadlines.
- Must have strong interpersonal skills, and the ability to effectively manage clients’ needs including risk assessment and de-escalation.
- Experience with Medi-Cal documentation standards strongly preferred.
- Must be computer competent, including experience with Electronic Health Record (EHR) systems.
- Must be able to meet the Immigration Reform Act of 1986 requirements.
Essential Functions/Skills:
- As a member of the clinical case management team, works collaboratively on a multi-disciplinary team to coordinate treatment and supportive services for up to 30 adults with co-existing psychiatric and substance use conditions in all stages of treatment and recovery.
- Provides culturally responsive, psycho-social rehabilitation case management services to meet clients’ comprehensive needs, including linking clients to housing, employment, medical, dental, psychological, parenting, legal, transportation, and money management resources.
- In collaboration with the client, formulates client-centered, recovery-oriented, integrated treatment plan: assists client in identifying and articulating personal goals; identifies behavioral objectives and mental health symptoms that may be barriers to those goals; determines treatment strategies and interventions to achieve desired goals; establishes measurable outcomes to determine the effectiveness of treatment.
- Conducts outreach to engage the client in services and treatment, and when appropriate, family members, to support the client.
- Provides psycho-education to clients and when appropriate, family members, related to health, well-being, and lifestyle, including symptom management, medication, diet, sleep hygiene, trauma-informed care, and relapse prevention; assists clients in the creation of personal WRAP plans, and/or Advance Directive.
- Provides ongoing review of a client’s mental status, response to treatment, and progress in recovery. Initiates modifications to the treatment plan to ensure appropriate interventions are provided in response to changes in the client’s mental status, behavior or stage of recovery.
- Assists clients in developing an individualized transition plan to facilitate exit from behavioral health system or transition to lower level of mental health services.
- Performs risk assessments, consulting with supervisor and team clinicians as needed, and develops crisis management plans targeting problematic behaviors and delivers effective treatment interventions to reduce the risk of harm to self and/or others.
- Administrative documentation responsibilities include writing progress notes and individualized service plans and assessments. It is a requirement of the position that consumer records be maintained in a timely fashion according to regulatory standards.
- Shares on-call crisis intervention duties on a rotational basis with other team members (approximately 1 week out of every 7-10 weeks).
- Responsible for producing the required number of Medi-Cal billable units per month.
- Liaisons and consults with community-based organizations to ensure coordination of care.
- All other duties as assigned by supervisor.