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Wellness Clinical Case Manager
Oakland, CAPosition: Wellness Clinical Case Manager
Location: Oakland, CA 94605
Office Hours: Mondays-Fridays 8:30am-5pm
Essential Functions/Skills:
• Provide case management, rehabilitative therapy and support groups to adults with mental health
and/or substance use symptoms.
Help organize and lead individual and group social and recreational activities to help clients structure
their time, increase social experience, and provide opportunities to practice social skills.
• Must complete individual and group therapy, biopsychosocial assessments including ANSAs and sound
clinical documentation that supports client treatment plans.
• actively participate as a team member, and present updates at each weekly team meeting.
• Develop a keen understanding of Welligent and billing codes in order to document and bill MediCal
appropriately and effectively assist in training new staff and students.
• Assist staff with completing standard documentation requirements as needed and directed.
• Oversee therapeutic milieu including greeting members, ensuring they sign in/out, engages with
members, coordinates daily room use schedule, and maintaining a safe and welcoming environment.
• Participates in clinical supervision with the agency QI Clinical Supervisor in order to ensure appropriate
treatment and sign off on assessments as well as gain hours towards licensure if needed. Assisting
Medi-Cal recipients or potential eligibles to understand the need for MH services.
• Actively encouraging reluctant and difficult Medi-Cal recipients/potential eligibles to accept needed
MH and healthcare services.
• Non-SPMP gathering information about an individual’s health and MH needs.
• Document client progress to maintain a permanent record of client activity according to established
methods and procedures, meeting both Bonita House Inc and County documentation standards.
• Help clients (and family members) identify, understand, and combat stigma and discrimination
associated with mental illness and develop strategies to reduce self -stigma.
• Collaborate with the team to ensure the protection of clients’ rights in order to help clients to improve
their knowledge of client rights and grievance or complaint procedures; support clients with filing,
mediating, and resolving complaints.
• Provide ongoing assessment, problem-solving, side-by-side services, skill teaching, support (prompts,
assignments, encouragement), and environmental adaptations to assist clients with challenges in the
areas of employment, housing, and activities of daily living.
• All other duties as assigned by the Program Manager.
Essential Functions/Skills:
• Provides procedural and clinical support to student interns and other volunteers.
• Completed timely clinical documentation.
• Participates in staff meetings.
• Other duties assigned by Program Manager.
Qualifications Required:
• Master’s degree in Psychology, Social Work, Counseling, or a related field & active registration with
BBS.
• Must demonstrate an ability to work both independently and as a member of the team.
• The ability to prioritize effectively among competing demands on time.
• Solid written skills to meet required standards of documentation.
• Interpersonal skills including emotional intelligence.
• Knowledge of mental health and substance use symptomology, treatment modalities and Community
and concrete resources.
• Ability to meet clients where they are at, establish positive rapport and provide therapeutic
assessment, problem solving, care planning and goal setting with individual clients.
• Demonstrated ability to effectively and sensitively provide care to people from different cultural
groups.
• Must be able to meet Immigration Reform Act of 1986 requirements.
• Must have valid California Driver’s License and a driving record acceptable by the Agency’s insurance
company.
Reports to: Program Manager
Classification: Regular, Full-Time, FLSA Non-Exempt
Compensation: $70,000-$75,000 annually DOE
Location: Oakland, CA 94605
Office Hours: Mondays-Fridays 8:30am-5pm
Essential Functions/Skills:
• Provide case management, rehabilitative therapy and support groups to adults with mental health
and/or substance use symptoms.
Help organize and lead individual and group social and recreational activities to help clients structure
their time, increase social experience, and provide opportunities to practice social skills.
• Must complete individual and group therapy, biopsychosocial assessments including ANSAs and sound
clinical documentation that supports client treatment plans.
• actively participate as a team member, and present updates at each weekly team meeting.
• Develop a keen understanding of Welligent and billing codes in order to document and bill MediCal
appropriately and effectively assist in training new staff and students.
• Assist staff with completing standard documentation requirements as needed and directed.
• Oversee therapeutic milieu including greeting members, ensuring they sign in/out, engages with
members, coordinates daily room use schedule, and maintaining a safe and welcoming environment.
• Participates in clinical supervision with the agency QI Clinical Supervisor in order to ensure appropriate
treatment and sign off on assessments as well as gain hours towards licensure if needed. Assisting
Medi-Cal recipients or potential eligibles to understand the need for MH services.
• Actively encouraging reluctant and difficult Medi-Cal recipients/potential eligibles to accept needed
MH and healthcare services.
• Non-SPMP gathering information about an individual’s health and MH needs.
• Document client progress to maintain a permanent record of client activity according to established
methods and procedures, meeting both Bonita House Inc and County documentation standards.
• Help clients (and family members) identify, understand, and combat stigma and discrimination
associated with mental illness and develop strategies to reduce self -stigma.
• Collaborate with the team to ensure the protection of clients’ rights in order to help clients to improve
their knowledge of client rights and grievance or complaint procedures; support clients with filing,
mediating, and resolving complaints.
• Provide ongoing assessment, problem-solving, side-by-side services, skill teaching, support (prompts,
assignments, encouragement), and environmental adaptations to assist clients with challenges in the
areas of employment, housing, and activities of daily living.
• All other duties as assigned by the Program Manager.
Essential Functions/Skills:
• Provides procedural and clinical support to student interns and other volunteers.
• Completed timely clinical documentation.
• Participates in staff meetings.
• Other duties assigned by Program Manager.
Qualifications Required:
• Master’s degree in Psychology, Social Work, Counseling, or a related field & active registration with
BBS.
• Must demonstrate an ability to work both independently and as a member of the team.
• The ability to prioritize effectively among competing demands on time.
• Solid written skills to meet required standards of documentation.
• Interpersonal skills including emotional intelligence.
• Knowledge of mental health and substance use symptomology, treatment modalities and Community
and concrete resources.
• Ability to meet clients where they are at, establish positive rapport and provide therapeutic
assessment, problem solving, care planning and goal setting with individual clients.
• Demonstrated ability to effectively and sensitively provide care to people from different cultural
groups.
• Must be able to meet Immigration Reform Act of 1986 requirements.
• Must have valid California Driver’s License and a driving record acceptable by the Agency’s insurance
company.
Reports to: Program Manager
Classification: Regular, Full-Time, FLSA Non-Exempt
Compensation: $70,000-$75,000 annually DOE